Okay, here are the photos of my dash. I confirmed with the service tech that they are replacing the entire dashboard. He said that it is a defective dashboard and that's the only way to really fix it. I'm glad their service department is better than their sales department.

Defective side:



What it's supposed to look like:

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“He who fights with monsters might take care lest he thereby become a monster. And if you gaze for long into an abyss, the abyss gazes also into you.”

Friedrich Nietzsche
2007 SR-5 Double Cab
4X4 long bed
Silver Sky Metallic
I-Force 5.7 V-8
Line-X spray-in bed liner
Hood protector
Westin powdercoated tube steps