Interesting article...This is the second Tundra and third Toyota product I've owned. However, this is the first Toyota vehicle I've purchased where I've received phone calls from the dealership, regional corporate, and Toyota USA inquiring as to my satisfaction with the truck, with the purchase, with the experience at the dealership. Possible word has trickled down from the bigwigs at Corporate, for the entire corporation in general to take a greater interest in the Customer Satisfaction.

I think there's a lot of other companies out there that should use Toyota as a business model to pattern themselves after.

Steve

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2010 4x4 Double Cab, Standard Bed- Line-X'd
5.7l I-Force, 381 HP, 6-speed auto tranny
XM Satellite Radio, Bluetooth'd
T-Handle shifter
Chrome Tailgate Handle
8000K Low Beam HID
6000K Fog Light HID
Ionic 5" Chrome Oval Steps



...working for Mod $$$